Salesforce-AI-Specialist Exam Pattern - Reliable Salesforce-AI-Specialist Test Tips

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Salesforce Salesforce-AI-Specialist Exam Syllabus Topics:

Topic	Details
Topic 1	Model Builder: This portion of the exam focuses on Salesforce AI specialists' expertise in working with AI models within Salesforce environments. Candidates will need to demonstrate knowledge of when to use the Model Builder and how to configure standard, custom, or Bring Your Own Large Language Model (BYOLLM) generative models to meet business needs.
Topic 2	Generative AI in CRM Applications: This part of the exam assesses AI specialists’ knowledge of generative AI within CRM systems. It covers the use of generative AI features in Einstein for Sales and Einstein for Service.
Topic 3	Prompt Builder: This section evaluates the expertise of AI specialists working with Salesforce's AI tools. It focuses on the Prompt Builder feature, requiring candidates to understand its usage based on business needs.
Topic 4	Einstein Trust Layer: This section evaluates the skills of Salesforce AI specialists responsible for implementing security protocols and safeguarding data privacy. It emphasizes the security, privacy, and foundational features of the Einstein Trust Layer.
Topic 5	Agentforce Tools: In this topic, AI specialists get knowledge using agents when it is appropriate. Moreover, the topic explains the working of agents and reasoning engine powers Agentforce. Lastly, the topic focuses on managing and monitoring agent adoption.

>> Salesforce-AI-Specialist Exam Pattern <<

Reliable Salesforce-AI-Specialist Test Tips | Salesforce-AI-Specialist Valid Test Format

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Salesforce Certified AI Specialist Exam Sample Questions (Q31-Q36):

NEW QUESTION # 31
Universal Containers aims to streamline the sales team's daily tasks by using AI.
When considering these new workflows, which improvement requires the use of Prompt Builder?

A. Populate an Al generated lead score for new leads.
B. Populate an Al-generated time-to close estimation to opportunities
C. Populate an AI generated summary field for sales contracts.

Answer: C

Explanation:
Prompt Builder is explicitly required to create AI-generated summary fields via prompt templates. These fields use natural language instructions to extract or synthesize information (e.g., summarizing contract terms). Time-to-close estimations (A) and lead scores (C) are typically handled by predictive AI (e.g., Einstein Opportunity Scoring) or analytics tools, which do not require Prompt Builder.

NEW QUESTION # 32
Universal Container (UC) has effectively utilized prompt templates to update summary fields on Lightning record pages. An admin now wishes to incorporate similar functionality into UC's automation process using Flow.
How can the admin get a response from this prompt template from within a flow to use as part of UC's automation?

A. Invocable Apex
B. Einstein for Flow
C. Flow Action

Answer: B

Explanation:
* Context of the Question
* Universal Container (UC) has used prompt templates to update summary fields on record pages.
* Now, the admin wants to incorporate similar generative AI functionality within a Flow for automation purposes.
* How to Call a Prompt Template Within a Flow
* Flow Action: Salesforce provides a standard way to invoke generative AI templates or prompts within a Flow step. From the Flow Builder, you can add an "Action" that references the prompt template you created in Prompt Builder.
* Other Options:
* Invocable Apex: Possible fallback if there's no out-of-the-box Flow Action available.
However, Salesforce is releasing native Flow integration for AI prompts, making custom Apex less necessary.
* Einstein for Flow: A broad label for Salesforce's generative AI features within Flow.
Under the hood, you typically use a "Flow Action" that points to your prompt.
* Conclusion
* The easiest out-of-the-box solution is to use a Flow Action referencing the prompt template.
Hence, Option B is correct.
Salesforce AI Specialist References & Documents
* Salesforce Trailhead: Use Prompt Templates in FlowDemonstrates how to add an Action in Flow that calls a prompt template.
* Salesforce Documentation: Einstein GPT for FlowExplains standard flow actions to invoke and handle generative AI responses.

NEW QUESTION # 33
An AI specialist wants to leverage Record Snapshots grounding feature in a prompt template.
What preparations are required?

A. Configure page layout of the master record type
B. Enable and configure dynamic form for the object
C. Create a field set for all the fields to be grounded

Answer: C

Explanation:
To use the Record Snapshots grounding feature in a prompt template, you must create a field set that includes all fields required for grounding. Field sets define which fields from an object are accessible to the AI model, ensuring the prompt template has structured data to generate contextually accurate responses.
Salesforce documentation emphasizes that grounding relies on explicitly defined field sets to avoid exposing unintended data and to comply with security policies.
* Page Layout configuration (A) controls UI organization but does not directly enable grounding.
* Dynamic Forms (C) customize record pages dynamically but are unrelated to data grounding for prompts.

NEW QUESTION # 34
Universal Containers wants to utilize Einstein for Sales to help sales reps reach their sales quotas by providing Al-generated plans containing guidance and steps for closing deals.
Which feature should the AI Specialist recommend to the sales team?

A. Find Similar Deals
B. Create Close Plan
C. Create Account Plan

Answer: B

Explanation:
The "Create Close Plan" feature is designed to help sales reps by providing AI-generated strategies and steps specifically focused on closing deals. This feature leverages AI to analyze the current state of opportunities and generate a plan that outlines the actions, timelines, and key steps required to move deals toward closure. It aligns directly with the sales team's need to meet quotas by offering actionable insights and structured plans.
Find Similar Deals (Option A) helps sales reps discover opportunities similar to their current deals but doesn't offer a plan for closing.
Create Account Plan (Option B) focuses on long-term strategies for managing accounts, which might include customer engagement and retention, but doesn't focus on deal closure.
Salesforce AI Specialist Reference:
For more information on using AI for sales, visit: https://help.salesforce.com/s/articleView?id=sf.einstein_for_sales_overview.htm

NEW QUESTION # 35
Universal Containers has an active standard email prompt template that does not fully deliver on the business requirements.
Which steps should an AI Specialist take to use the content of the standard prompt email template in question andcustomize it to fully meet thebusiness requirements?

A. Clone the existing template and modify as needed.
B. Save as New Template and edit as needed.
C. Save as New Version and edit as needed.

Answer: A

Explanation:
When an active standard email prompt template doesn't meet the business requirements, the best approach is toclone the existing templateand modify it as needed. Cloning allows the AI Specialist to preserve the original template while making adjustments to fit specific business needs. This ensures that any customizations are applied without altering the original standard template.
Saving as a new versionis typically used for versioning changes in the same template, whileSave as New Templatecreates a brand-new template without linking to the existing one.Cloningprovides a balance, allowing modifications while retaining the original structure for future reference.
For more details, refer toSalesforce Prompt Builder documentationfor guidance on cloning and modifying templates.

NEW QUESTION # 36
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SALESFORCE-AI-SPECIALIST EXAM PATTERN - RELIABLE SALESFORCE-AI-SPECIALIST TEST TIPS

Salesforce-AI-Specialist Exam Pattern - Reliable Salesforce-AI-Specialist Test Tips